FAQ

2 - 3 weeks for collection items. 4 - 5 weeks for custom designs after go ahead. This also depends on the complexity and current workload in the workshop

Email, Skype, phone or in person. Due to the amazing technology we have available we're able to service most clients remotely.

Most definitely! Nic lives in the Blue Mountains and is more than happy to have a face to face meeting at a mutual location.

Unfortunately no. At this stage the workshop is closed to the general public to maintain security.

Providing a finger size can be done in a few ways. One is to order one of our "Finger Sizing Kits." These are sent out free of charge and provide easy to use instructions on how to size your finger. Another option is going to your friendly local jeweller and asking them if they could size your finger. Lastly, Nic is more than happy to make an appointment to size you himself. Just contact us if you have any questions regarding this.

Shipping is free on new pieces within Australia via Toll Priority Overnight Express. International shipping is sent via DHL Express. Prices will vary depending on your location.

Yes we do. If your location isn't available for shipping via DHL please get in contact with us to arrange an alternative delivery method.

Most likely yes, but this will depend on the piece and what you want engraved. Please contact us via email (contact@picturesinmetal.com)

or by phone (+61 459 631 297) to discuss your requirements.